Inspired Outcomes Consulting & Business Coaching

We empower growing small business owners to rise above the day-to-day weeds to focus on strategic business decisions, taking the right actions and being a better leader.
Why? Because you deserve a successful business you can be proud of.

Inspired Outcomes Consulting and Business Coaching - Shannyn Merlo

A tailored approach

We combine proven strategies with innovative thinking to solve your unique challenges.

Simple solutions

We believe simplicity is often the best approach for complex challenges.

Enjoy the process

We believe in challenging the status quo, providing support & having a laugh.
What We Do

Your Inspired Outcomes

As a small business owner, you probably find yourself juggling multiple tasks with limited resources and that's especially true when you’re looking to scale.  

We help our clients navigate their business journey with a focus on improving strategic thinking, building systems of accountability, developing leadership skills and building team culture.

Shannyn Merlo sitting with a client during a coaching session
Grow Your Small Business

Business Coaching

We work one on one with business owners and their teams to create strategic and operational plans, ensuring they get delivered.

A woman pointing to a whiteboard
Solve Complex Problems

Consulting

We collaborate on projects to solve specific problems or support expansion plans.

Elevate Your Team

Workshops

We build and facilitate workshops that engage teams, elicit values, improve communications and drive culture change.

Is Your Business Ready for Growth?

Our Growth Readiness Assessment will give you a clear picture of your business’s strengths and opportunities for improvement. You'll answer 10 targeted questions and receive a personalised report that will help you understand how well your business is positioned for growth.

Business Health Check example image
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."

Name Surname

Position, Company name

"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."

Name Surname

Position, Company name

Shannyn has such a high EQ and is able to combine the tangible, the intangible and the emotional to understand what is “really going on”. She provided me with the tools I needed to deliver my message accurately, articulately and with confidence.

Renee Hill

CEO & Virtual CFO, Eligo Consulting

Being the only director in the company, it was extremely useful to have another business mind to bounce ideas back and forth with, to have the different aspects of the business analysed from a different perspective, to have the right introductions made and a kind word there when needed. I could say that Shannyn helped me with the right balance of life and business coaching and nourished my self-confidence throughout the journey.

Laura Litcanu

Founder & Principal Architect, Unfold Architecture

I have found Shannyn’s business coaching to be insightful and incredibly valuable for helping me to get focused on my priorities for growing my business in a way that works for me. She knows her stuff and is very down to earth and compassionate. Highly recommended as a business coach!

Christina Canters

CEO, Podcast Services Australia

In addition to education on core business fundamentals, Shannyn helped reconcile a dissonance I had between my personal values and business requirements. We did this by defining core business values, creating a decision-making frameworks and implementing this in the business operations. The work I’ve done with Shannyn has definitely helped me make better business decisions and establish the right people in the business, the best procedures/processes, and the best strategy for employee management (hours, incentives, etc.).

Dr Christian Varney

Wellness Chiropractic, Business Owner & Chiropractor

Absolutely I’d 100% recommend Shannyn.” What makes Shannyn special: “She’s extremely open-minded, and her set of skills and vast store of knowledge are extremely fundamental and adaptable to just about any business. There’s a couple of things I especially like about working with Shannyn: She’s really involved and goes very in depth into the issues, and asks a lot of questions. She offers radically different perspectives and lenses for resolving challenges with staff and people outside the business.

Tim Duggal

CEO & Founder, Mobile Monster

Goal-setting and identifying business KPI’s has been one of the best things we’ve done so far. I now have objectives to measure progress against, and milestones to aspire to. I really feel as though I’m finally on the right track. The aggregated value Shannyn has delivered is an integral part of the business’ growth in the last 12 months. Shannyn is a crucial piece in the puzzle.

Michael Plowright

Founder, Working Well Together

It didn’t take long for Shannyn to realise that I needed to work on personal development before I could work on the business, which I believe helped me to grow as a leader in preparation for the business growth that was inevitable. I soon realised the value that she provides as both a business owner, but also as a business coach.

Krys Sutton

Founder, The CRM Team

Our work together allowed me to make some good decisions on who to recruit by reviewing my business purpose, vision & values. Our planning and preparation made for the smooth transition of a new staff member.

Inbam Devadason

Director & Financial Advisor, Precision Financial

Ready to Get Started?

Book a chat today. If we are a good match we’ll recommend an initial engagement to support your goals and solve your challenges.