How we do Things

Inspired Outcomes helps small business owners to

  • Get clear on your direction; your purpose, vision and goals
  • Define a strategy to work on your business, not in the business
  • Get more done, with less energy
  • Build a great culture creating higher performing and happy teams
  • Reduce staff turnover
  • Increase revenues and more importantly profits, and
  • Get more time with the family or doing the things that you love outside of work


You wouldn’t ask someone to marry you on the first date, and neither do we. We’re about long-term relationships and we create a tailored approach to achieve your business outcomes.

Phase 1 – Where are you now, where do you want to get to?

  • During our initial conversations, we ensure the outcome you’re looking for is aligned to what we can achieve with you. If we can’t, hand on heart know that we can assist, we won’t offer. Simple.
  • We take a holistic approach to understand your business. We seek to understand what is and what is not working in critical areas. Some of these areas include people & culture, sales & business development, marketing & communications and systems & process.
  • We’ll ensure you’re committed to your own success and ready to create change.
  • If we match, let’s go to Phase 2 and start achieving your goals, whatever they might be.
  • If we’re not a match, or not for right now, that’s OK. We’ll keep in touch with your permission.

Want to find out if we might be “the one”?

Phase 2 – Initial engagement

  • Depending on your challenges, needs and budget, we work with you to understand your business puzzle and put a plan together to understand the full picture.
  • During our intial engagement, we build our working relationship. We take a pragmatic view of your business, looking at what you can see and what you can’t and build a plan to assist you to achieve your goals – whatever they may be.
  • At the end of Phase 2, we will know what the next steps are – they might be:
    • Building your strategic priorities for the next 12 months
    • Creating a 90 day action plan
    • Developing a leadership framework to upskill yourself or your management team
    • Developing engaging workshops to build a great organisational culture designed to achieve your goals
    • A prioritised action plan of key activities, milestones and resources required
    • Implementing key performance indicators (KPI’s) that you can use to ensure the plan is working.

Phase 3 – Ongoing Coaching and Support

  • Business is a journey of ups and downs. Ongoing, we support you and your business in a variety of ways:
  • Core Business Coaching
    • Weekly or fortnightly coaching, support & accountability
    • Leadership development
    • Monthly and quarterly review and reprioritisation of your plan
    • Developing individual and team KPIs to drive performance
    • Creating organisational values, culture & rewards programs
    • Internal training and workshops
  • Marketing Strategy
    • Brand Research and Positioning
    • Competitor Analysis
    • Content Marketing Plan
  • Human Resources
    • Workforce planning
    • HR compliance
    • Training and development programs
    • Recruitment and onboarding support


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