How we do Things

Inspired Outcomes helps small business owners to

  • Get clear on your direction; your purpose, vision and goals
  • Define a strategy to work on your business, not in the business
  • Get more done, with less energy
  • Build a great culture creating higher performing and happy teams
  • Reduce staff turnover
  • Increase revenues and more importantly profits, and
  • Get more time with the family or doing the things that you love outside of work

HERE'S OUR APPROACH

You wouldn’t ask someone to marry you on the first date, and neither do we. We’re about long-term relationships and we create a tailored approach to achieve your business outcomes.

Phase 1 – Where are you now, where do you want to get to?

  • During our initial conversations, we ensure the outcome you’re looking for is aligned to what we can achieve with you. If we can’t, hand on heart know that we can assist, we won’t offer. Simple.
  • We take a holistic approach to understand your business. We seek to understand what is and what is not working in critical areas. Some of these areas include people & culture, sales & business development, marketing & communications and systems & process.
  • We’ll ensure you’re committed to your own success and ready to create change.
  • If we match, let’s go to Phase 2 and start achieving your goals, whatever they might be.
  • If we’re not a match, or not for right now, that’s OK. We’ll keep in touch with your permission.

Want to find out if we might be “the one”?

Get In Touch

Phase 2 – Initial engagement

  • Depending on your challenges, needs and budget, we work with you to understand your business puzzle and put a plan together to understand the full picture.
  • During our intial engagement, we build our working relationship. We take a pragmatic view of your business, looking at what you can see and what you can’t and build a plan to assist you to achieve your goals – whatever they may be.
  • At the end of Phase 2, we will know what the next steps are – they might be:
    • Building your strategic priorities for the next 12 months
    • Creating a 90 day action plan
    • Developing a leadership framework to upskill yourself or your management team
    • Developing engaging workshops to build a great organisational culture designed to achieve your goals
    • A prioritised action plan of key activities, milestones and resources required
    • Implementing key performance indicators (KPI’s) that you can use to ensure the plan is working.

Phase 3 – Ongoing Coaching and Support

  • Business is a journey of ups and downs. Ongoing, we support you and your business in a variety of ways:
  • Core Business Coaching
    • Weekly or fortnightly coaching, support & accountability
    • Leadership development
    • Monthly and quarterly review and reprioritisation of your plan
    • Developing individual and team KPIs to drive performance
    • Creating organisational values, culture & rewards programs
    • Internal training and workshops
  • Marketing Strategy
    • Brand Research and Positioning
    • Competitor Analysis
    • Content Marketing Plan
  • Human Resources
    • Workforce planning
    • HR compliance
    • Training and development programs
    • Recruitment and onboarding support

Testimonials

  • In addition to education on core business fundamentals, Shannyn helped reconcile a dissonance I had between my personal values and business requirements. We did this by Defining core business values, creating a decision-making framework based on these values and then implementing business values in operations
     

    Shannyn helped solve my core goals of getting educated with business fundamentals through: “Lesson plans” Well prepared with material, strategies, frameworks; Useful + extensive recommended readings,  Schedule: weekly goal setting and target tracking on Trello -to track.

    The work I’ve done with Shannyn has definitely helped me make better business decisions and establish: The right people in the business, the best procedures/processes,  and the best strategy for employee management  (hours, incentives, etc.) 

    Wellness Chiropractic – Dr Christian Varney Chiropractor and Business Owner

  • Absolutely I’d 100% recommend Shannyn, and think she could work with any business and industry.”

    What makes Shannyn special: “She’s extremely open-minded, and her set of skills and vast store of knowledge are extremely fundamental and adaptable to just about any business. If I had to choose, I’d say that because of her more personal and hands-on approach, she’d probably be the best fit for small and medium businesses. She’s very intuitive, a great communicator, and very emotionally aware, which makes her perfect to deal with human, cultural and other emotionally sensitive issues…. There’s a couple of things I especially like about working with Shannyn: She’s really involved and goes very in-depth into the issues, and asks a lot of questions. She offers radically different perspectives and lenses for resolving challenges with staff and people outside the business.

    She’s very efficient with communication without taking us space on my head.

    Tim Duggal – Mobile Monster CEO and Founder

  • “Goal-setting and identifying business KPI’s has been one of the best things we’ve done so far. I now have objectives to measure progress against, and milestones to aspire to. I really feel as though I’m finally “on the right track.
     

    It’s really hard to specify or isolate outcomes. The aggregated value Shannyn has delivered is an integral part of the business’ growth in the last 12 months. Shannyn is a crucial piece in the puzzle without which the business wouldn’t be up and running.”

    One thing I didn’t really expect from a business coach but was pleasantly surprised by was the relationship, familiarity, humour and understanding I would develop with Shannyn.”
     

    Working Well Together – Michael Plowright Founder

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